![]() Click SEND/RECEIVE > Work Offline Email stays in Outbox until manually send or receive When a message gets stuck in your Outbox, the most likely cause is a large attachment. Fix messages that are stuck in the Outbox. Watch this video to learn how to send or delete stuck mail. The usual cause for stuck mail is a large attachment. When this problem occurs, the message remains in your Outbox folder until you manually initiate a Send/Receive operation (for example, press F9 or select send or receive) Send mail stuck in your Outbox, or delete it. When you send an e-mail message in Microsoft Outlook, the message may remain in your Outbox folder as shown in the following figure.
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